Villa Viva Gasthaus GmbH & Co KG
GENERAL INFORMATION
The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is all data with which you can be personally identified. Detailed information on the subject of data protection can be found in our data protection declaration listed below this text.
DATA COLLECTION ON OUR WEBSITE
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find the operator's contact details in the legal notice of this website.
How do we collect your data?
On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form.
Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter our website.
What do we use your data for?
Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyse your user behaviour.
What rights do you have regarding your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction, blocking or deletion of this data. You can contact us at any time at the address given in the legal notice if you have any further questions on the subject of data protection. You also have the right to lodge a complaint with the competent supervisory authority.
ANALYSIS TOOLS AND TOOLS FROM THIRD-PARTY PROVIDERS
When you visit our website, your surfing behaviour may be statistically analysed. This is primarily done using cookies and so-called analysis programmes. The analysis of your surfing behaviour is usually anonymous; the surfing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information on this can be found in the following privacy policy.
You can object to this analysis. We will inform you about the objection options in this privacy policy.
General notes and mandatory information
DATA PROTECTION
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
We would like to point out that data transmission over the Internet (e.g. when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.
NOTE ON THE RESPONSIBLE BODY
The controller responsible for data processing on this website is
Villa Viva Gasthaus GmbH & Co KG
Schultzweg 4
20097 Hamburg
Phone: +49 40/537 990 10
E-mail: zirkus@villaviva-hamburg.de
The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).
REVOCATION OF YOUR CONSENT TO DATA PROCESSING
Many data processing operations are only possible with your express consent. You can withdraw your consent at any time. All you need to do is send us an informal email. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
RIGHT TO LODGE A COMPLAINT WITH THE COMPETENT SUPERVISORY AUTHORITY
In the event of breaches of data protection law, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
RIGHT TO DATA PORTABILITY
You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place if it is technically feasible.
INFORMATION, BLOCKING, DELETION
Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if necessary, a right to correction, blocking or deletion of this data at any time. You can contact us at any time at the address given in the legal notice if you have further questions on the subject of personal data.
OBJECTION TO ADVERTISING EMAILS
We hereby object to the use of contact data published within the scope of the legal notice obligation to send unsolicited advertising and information material. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.
Data protection officer
LEGALLY REQUIRED DATA PROTECTION OFFICER
We have appointed a data protection officer for our company.
Mein-Datenschutzbeauftragter.de
Mr Philipp Herold
Phone: +49 451 160 852 21
E-mail: datenschutz@heimathafenhotels.de
Data collection on our website
COOKIES
Some of the Internet pages use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognise your browser on your next visit.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.
Cookies that are required to carry out the electronic communication process or to provide certain functions that you have requested (e.g. shopping basket function) are stored on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimised provision of its services. Insofar as other cookies (e.g. cookies for analysing your surfing behaviour) are stored, these are treated separately in this privacy policy.
SERVER LOG FILES
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server enquiry
- IP address
This data is not merged with other data sources.
The basis for data processing is Art. 6 para. 1 lit. f GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.
CONTACT FORM
If you send us enquiries via the contact form, your details from the enquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We will not pass on this data without your consent.
The data entered in the contact form is therefore processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time. All you need to do is send us an informal email. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.
We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Mandatory statutory provisions - in particular retention periods - remain unaffected.
For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator, this site uses SSL or TLS encryption with the current TLS v1.2 encryption protocol. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
PROCESSING OF DATA (CUSTOMER AND CONTRACT DATA)
We collect, process and use personal data only to the extent that it is necessary for the establishment, content or amendment of the legal relationship (inventory data). This is done on the basis of Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures. We collect, process and use personal data about the use of our website (usage data) only insofar as this is necessary to enable the user to use the service or to bill the user.
The customer data collected will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.
DATA TRANSMISSION UPON CONCLUSION OF CONTRACT FOR ONLINE SHOPS, RETAILERS AND GOODS DISPATCH
We only transfer personal data to third parties if this is necessary in the context of contract processing, for example to the companies entrusted with the delivery of the goods or the credit institution commissioned with payment processing. Any further transmission of data will not take place or will only take place if you have expressly consented to the transmission. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.
The basis for data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.
Analysis tools and advertising
GOOGLE ANALYTICS
This website uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable your use of the website to be analysed. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
The storage of Google Analytics cookies is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.
IP anonymisation
We have activated the IP anonymisation function on this website. This means that your IP address will be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website to analyse your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Browser plugin
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
Objection to data collection
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this website:
Deactivate Google Analytics.
You can find more information on how Google Analytics handles user data in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.
Order data processing
We have concluded a contract with Google for commissioned data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
Demographic characteristics with Google Analytics
This website uses the "demographic characteristics" function of Google Analytics. This allows reports to be created that contain statements about the age, gender and interests of site visitors. This data comes from interest-based advertising from Google and from visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described in the section "Objection to data collection".
GOOGLE ANALYTICS REMARKETING
Our websites use the functions of Google Analytics Remarketing in conjunction with the cross-device functions of Google AdWords and Google DoubleClick. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
This function makes it possible to link the advertising target groups created with Google Analytics Remarketing with the cross-device functions of Google AdWords and Google DoubleClick. In this way, interest-based, personalised advertising messages that have been adapted to you depending on your previous usage and surfing behaviour on one end device (e.g. mobile phone) can also be displayed on another of your end devices (e.g. tablet or PC).
If you have given your consent, Google will link your web and app browsing history to your Google account for this purpose. In this way, the same personalised advertising messages can be displayed on every device on which you sign in with your Google account.
To support this function, Google Analytics collects Google-authenticated user IDs that are temporarily linked to our Google Analytics data in order to define and create target groups for cross-device advertising.
You can permanently object to cross-device remarketing/targeting by deactivating personalised advertising in your Google account by following this link: https://www.google.com/settings/ads/onweb/.
The data collected in your Google account is summarised exclusively on the basis of your consent, which you can give or revoke at Google (Art. 6 para. 1 lit. a GDPR). For data collection processes that are not merged in your Google account (e.g. because you do not have a Google account or have objected to the merging), the collection of data is based on Art. 6 para. 1 lit. f GDPR. The legitimate interest arises from the fact that the website operator has an interest in the anonymised analysis of website visitors for advertising purposes.
Further information and the data protection provisions can be found in Google's privacy policy at: https://www.google.com/policies/technologies/ads/.
GOOGLE ADWORDS AND GOOGLE CONVERSION TRACKING
This website uses Google AdWords. AdWords is an online advertising programme of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google").
As part of Google AdWords, we use what is known as conversion tracking. When you click on an advert placed by Google, a cookie is set for conversion tracking. Cookies are small text files that the Internet browser stores on the user's computer. These cookies lose their validity after 30 days and are not used to personally identify the user. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognise that the user has clicked on the ad and has been redirected to this page.
Each Google AdWords customer receives a different cookie. The cookies cannot be tracked via the websites of AdWords customers. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers are told the total number of users who clicked on their advert and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not wish to participate in tracking, you can object to this use by easily deactivating the Google Conversion Tracking cookie via your Internet browser under user settings. You will then not be included in the conversion tracking statistics.
The storage of "conversion cookies" is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.
You can find more information about Google AdWords and Google Conversion Tracking in Google's privacy policy: https://www.google.de/policies/privacy/.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.
USE OF GA AUDIENCE
Our website uses GA Audience, a service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter: GA Audience). GA Audience uses cookies, among other things, which are stored on your computer and other mobile devices (e.g. smartphones, tablets, etc.) and which enable the use of the corresponding devices to be analysed. In some cases, the data is analysed across devices. Google Audience receives access to the cookies created as part of the use of Google Adwords and Google Analytics. During use, data, in particular the IP address and user activities, may be transmitted to a Google Inc. server and stored there. Google Inc. may transfer this information to third parties if this is required by law or if this data is processed by third parties. You can prevent the collection and forwarding of personal data (in particular your IP address) and the processing of this data by deactivating the execution of Java Script in your browser or by installing a tool such as 'NoScript'. You can also prevent the collection of data generated by the Google cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link (http://tools.google.com/dlpage/gaoptout?hl=de). Further information on data protection when using GA Audience can be found at the following link: https://support.google.com/analytics/answer/2700409?hl=en&ref_topic=2611283
GOOGLE TAG MANAGER
NEWSLETTER DATA
We use the Google Tag Manager of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Tag Manager is used to manage website tags via an interface and enables us to control the precise integration of services on our website
This allows us to flexibly integrate additional services in order to analyse user access to our website.
PURPOSE AND LEGAL BASIS
The use of Google Tag Manager is based on your consent in accordance with Art. 6 para. 1 lit. a. GDPR and § 25 para. 1 TDDDG.
STORAGE PERIOD
The specific storage period of the processed data cannot be influenced by us, but is determined by Google Ireland Limited. Further information can be found in the privacy policy for Google Tag Manager: https://marketingplatform.google.com/about/analytics/tag-manager/use-policy/.
Newsletter data
NEWSLETTER DATA
You have the option of subscribing to our newsletter on our website. To register, we request the following data from you
- Salutation (voluntary information)
- First name and surname (voluntary)
- E-mail address (mandatory field)
You can tell us your name, but you do not have to. If you provide us with your name, we will use it to address you personally.
We also store your IP address when you subscribe to the newsletter.
After registering, you will receive an e-mail to the e-mail address you have provided asking you to click on a link provided in order to confirm your registration for the newsletter. Your e-mail address will only be activated for sending the newsletter once you have confirmed (double opt-in procedure).
Of course, you can revoke your consent with effect for the future or object to the further processing of your personal data for sending the newsletter at any time by clicking on the "Unsubscribe" link in the newsletter itself or by sending us a message in text form to the above-mentioned contact details.
Your data will then be deleted from the mailing list and the newsletter will no longer be sent to you. The data records that prove the double opt-in procedure or your declaration of consent under data protection law as well as your revocation or objection will then be kept for 6 years in accordance with Art. 17 Para. 3 lit. e) GDPR. During this time, however, your personal data will be blocked against further processing.
EVALUATION OF NEWSLETTER USAGE
We record the usage behaviour of our newsletter subscribers as soon as they open the newsletter and thus collect the following usage data
- Status (newsletter opened, date and time),
- links clicked on (to articles, adverts etc.)
The analysis is not personalised.
This is done to optimise our newsletter.
Plugins and tools
VIMEO
Our website uses plugins from the video portal Vimeo. The provider is Vimeo Inc, 555 West 18th Street, New York, New York 10011, USA.
When you visit one of our pages equipped with a Vimeo plugin, a connection to the Vimeo servers is established. The Vimeo server is informed which of our pages you have visited. Vimeo also obtains your IP address. This also applies if you are not logged in to Vimeo or do not have a Vimeo account. The information collected by Vimeo is transmitted to the Vimeo server in the USA.
If you are logged into your Vimeo account, you enable Vimeo to assign your surfing behaviour directly to your personal profile. You can prevent this by logging out of your Vimeo account.
Further information on the handling of user data can be found in Vimeo's privacy policy at: https://vimeo.com/privacy.
GOOGLE WEB FONTS
This site uses so-called web fonts provided by Google for the standardised display of fonts. When you access a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.
For this purpose, the browser you are using must connect to Google's servers. This informs Google that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
If your browser does not support web fonts, a standard font will be used by your computer.
Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/.
GOOGLE MAPS
This website uses the Google Maps map service via an API. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.
The use of Google Maps is in the interest of an appealing presentation of our online offers and to make it easy to find the places we have indicated on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
You can find more information on the handling of user data in Google's privacy policy: https://www.google.de/intl/de/policies/privacy/.
MYFONTS COUNTER
On this website we use MyFonts Counter, a web analysis service of MyFonts Inc, 500 Unicorn Park Drive, Woburn, MA 01801, USA. Due to the licence terms, page view tracking is carried out by counting the number of visits to the website for statistical purposes and transmitting them to MyFonts. MyFonts only collects anonymised data. The data may be passed on by activating JavaScript code in your browser. To prevent the execution of Java Script code from MyFonts altogether, you can install a Java Script blocker (e.g. www.noscript.net). Further information on MyFonts Counter can be found in the MyFonts privacy policy at http://www.myfonts.com/info/terms-and-conditions/#Privacy
MESSENGER PEOPLE
By sending a start message, I agree to the validity of the internal data protection regulations of Villa Viva Gasthaus GmbH & Co KG.
In particular, I consent to my personal data (surname and first name, telephone number, messenger ID, IP address, profile picture and message history) being stored, processed and used in the context of the use of the respective messenger in order to send messages to me in accordance with Art. 6 para. 1 lit. a GDPR. An active account with the respective provider is required to use the messenger service.
I am also aware that Villa Viva Gasthaus GmbH & Co KG uses MessengerPeople GmbH, Seidlstraße 8, 80335 Munich as a technical service provider and processor to provide this service.
My consent to the processing of personal data can be freely revoked at any time; a corresponding notification to Villa Viva Gasthaus GmbH & Co KG is sufficient for this purpose. Further information can be found in the respective privacy policies of Villa Viva Gasthaus GmbH & Co KGG, the messenger services and MessengerPeople GmbH.
OPEN TABLE
We use OpenTable for online reservations for tables in our restaurant, which processes data for residents of Germany from OpenTable GmbH, Zeil 109, Frankfurt 60313. Opentable runs in a frame on our website, but the data is transmitted to Opentable. We use this reservation tool to offer our guests the opportunity to reserve tables with us online. Find out more about Opentable's use of data in their privacy policy https://www.opentable.de/legal/privacy-policy
or contact Opentable directly at the address/contact details of the controller given in the privacy policy. We collect the data from Opentable that is necessary for the online reservation. In addition, we also collect data such as preferences that you voluntarily provide to Opentable. We collect this data due to our economic interest in accepting online reservations on the basis of Art. 6 para. 1 f) GDPR.
Twitch
Our website uses plugins from the online service Twitch. The provider is Twitch Interactive, Inc, 225 Bush Street, 6th Floor, San Francisco, CA 94104, USA. When you visit one of our pages equipped with a Twitch plugin, a connection to the Twitch servers is established. The Twitch server is informed which of our pages you have visited. Twitch also obtains your IP address. This also applies if you are not logged in to Twitch or do not have an account with Twitch.
The information collected by Twitch is transmitted to the Twitch server in the USA.
If you are logged into your Twitch account, you enable Twitch to assign your surfing behaviour directly to your personal profile. You can prevent this by logging out of your Twitch account.
Further information on the handling of user data can be found in Twitch's privacy policy at Link.
Social plugins
SOCIAL PLUGINS WITH SHARIFF SOLUTION
Our website uses social plugins ("plugins") from the social network Facebook, operated by Meta Platforms Ireland, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"). To improve the protection of your data when you visit our website, these buttons are not fully integrated as plugins, but in the form of HTML links. This type of integration ensures that no connection to the Facebook servers is established when a page of our website containing such buttons is accessed. When you click on such a button, the Facebook page opens in a new browser window. You can interact with the plugins there (if necessary after logging in). The purpose and scope of the data collection, the further processing and use of the data by Facebook as well as your rights in this regard and setting options to protect your privacy can be found in Facebook's data protection information: https://www.facebook.com/policy.php
PRESENCE IN THE SOCIAL MEDIA
In order to present our company in the best possible way and to communicate with you as a user, customer or interested party and to inform you about the services we offer, we use our presence on social networks.
You can find us on the following platforms and social networks
When using social networks, data is processed outside the European Union (EU) and the European Economic Area (EEA). An equivalent level of data protection as exists in the EU cannot be guaranteed in all countries outside the EU. In this context, it can lead to risks for you as a user if the transferred data is processed in so-called third countries with an inadequate level of data protection.
This makes it more difficult to enforce known user rights. In addition, your data may not be processed in your interest by the provider in the third country. In the USA, there is no level of data protection comparable to the requirements of the GDPR. It is possible that government agencies may access personal data without us or you being aware of this. Enforcement of your rights is probably not possible in the USA.
Changes to our privacy policy
In order to ensure that our privacy policy always complies with the current legal requirements, we reserve the right to make changes at any time. This also applies in the event that the privacy policy has to be adapted due to new or revised services, for example new services. The new privacy policy will then apply the next time you visit our website.
